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Our class cancellation window is 12 hours. If you need to cancel class, please do so at least 12 hours before your class to give someone else the chance to take your spot. No shows and absences will forfeit the session. Fees may be charged.

We want you and your workout pals to get the most out of your workout and we want as little disruption to the class as possible, so we are strict about our late arrival policy. More than 5 minutes late for your class and you will lose your spot and may incur a late cancel charge and/or forfeit the session.

Classes are not transferable to another individual and cannot be used by another person. If someone other than the person booked into the class arrives to use the session, they will be asked to create an account and purchase their own classes or membership.

If the class you are wanting to attend is full it will say “Waitlist” You can add yourself to the waitlist and cross your fingers. If you are added the to the class, it will be at least 12 hours or more before the class is due to start to give you enough time to cancel if need be. You will receive an email to confirm you have been added. If you do not receive notification emails please let Lauren know so she can tick the correct box on your account. If we have a cancellation within he 12 hour period you will receive a text message asking if you would like to join.

Please treat the waitlist system like a booked class. If you can no longer attend the class please remove yourself from the waitlist.